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Last updated: October 2026
These terms are between you and Abdelkarim Atmani, an individual established in Marrakech, Morocco, trading as Karim Digital Consulting (“KDC”, “we”, “us”). No company registration number is stated because KDC is operated by an individual.
We provide websites, business automation, the Brand & Communication Operating System (BCOS), platform management, and full-partnership services. The exact scope, deliverables, timeline, and price are set out in your written quote, order confirmation, or signed service agreement. Anything not listed there is out of scope.
Prices shown on the website are indicative and may change before a written quote is accepted. Plans describe the standard scope. Changes, extra pages, integrations, content, or features require a written change order and may change the price or timeline.
You place an order through the website, a written quote, or a signed agreement. We may accept or decline an order. A contract is formed when we confirm the order in writing or when we begin work with your approval. You confirm that the information you provide is accurate and that you are authorised to enter the contract.
Prices are stated in Moroccan dirhams (MAD) and, where shown, euros (EUR). Unless stated otherwise, a 50% deposit is required before work begins and the balance is due before launch or handover. Monthly services are billed in advance. Late amounts may incur a 1% monthly late fee, and work may be suspended after 15 days’ notice. Bank charges, currency conversion fees, and payment-provider fees are your responsibility unless we agree otherwise.
We work to the schedule in your quote or agreement. Dates may move if you are late with content, access, feedback, or payment, or if third-party services are delayed. We do not guarantee search rankings, traffic, revenue, or any specific commercial result unless we agree it in writing.
If we miss the agreed launch date by more than 30 days for reasons within our control, and you have met your obligations (content, access, feedback within 5 business days, and payments), we will reduce the service fee by 50%. The launch date is the one in the signed scope or written schedule. The guarantee does not apply to scope changes, third-party delays, force majeure, or client delays. The fee reduction is the sole remedy for the delay.
Each plan includes the revision rounds stated in the quote or plan description. Additional revisions, new requirements, or work outside the agreed scope are billed at our standard rate or under a written change order.
You must review the delivered work within 7 days and report material defects in writing. If you do not respond within 7 days, the work is deemed accepted. Handover of files, accounts, and credentials takes place after full payment.
Each party will keep the other’s non-public business, technical, and commercial information confidential and use it only for the contract. This does not apply to information that is public, independently developed, or required to be disclosed by law.
Each party will comply with applicable data protection law. Our Privacy Policy explains how we process personal data. Where we process personal data on your behalf, we will enter a written data processing agreement if required.
We will perform the services with reasonable skill and care. We do not warrant that the website or software will be uninterrupted, error-free, or compatible with every device or third-party service. Nothing in these terms excludes mandatory consumer rights.
To the maximum extent permitted by law, our total liability arising from the contract is limited to the fees you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental, or consequential loss, including lost profits, data, or business. This does not limit liability for fraud, wilful misconduct, death, or personal injury, or any liability that cannot be limited by law.
You may cancel before work begins and receive a refund of amounts paid for work not started, less any non-refundable third-party costs. After work begins, the deposit is non-refundable and you must pay for work completed. We may terminate for non-payment, breach, or unlawful instructions. If we terminate without cause, we will refund amounts for work not performed. Custom work is not refundable after delivery except where required by law. EU consumers may have a 14-day withdrawal right; where you ask us to start custom work immediately, you acknowledge that the right is lost once the service is fully performed.
Monthly services renew each month unless cancelled with 15 days’ written notice before the next billing date. Fees for the current period are not refundable. We may suspend services for late payment or misuse.
Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil unrest, network or power failures, or government action. The affected party will notify the other and take reasonable steps to resume performance.
These terms are governed by the laws of Morocco. The parties will first try to resolve disputes amicably and, where appropriate, through mediation. If no resolution is reached, the courts of Marrakech have jurisdiction, subject to mandatory consumer protections. EU consumers may also use the European Online Dispute Resolution platform.
We may update these terms by posting a new version on this page. Changes apply to new orders and, where required, with notice. Questions: Abdelkarim Atmani, Karim Digital Consulting, Marrakech, Morocco, info@karimdigitalconsulting.com, +212 (0) 606 43 42 16.